Inside Salesforce’s Retraining Strategy Amid Fears of AI Job Loss

Recent layoffs from companies like Amazon, Microsoft and Salesforce have caught the attention of the working world. Many are surprised to see successful tech companies making decisions to restructure their workforces and reduce headcount even as they’ve experienced growth.

At Salesforce, workforce planning and learning and development (L&D) leaders are working together on a wide-scale employee retraining strategy, while their CEO is publicly saying they aren’t hiring junior engineers and have decreased need for customer service staff.

https://www.newsweek.com/nw-ai/inside-salesforces-retraining-strategy-amid-fears-of-ai-job-loss-10993019