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Gainsight CEO promises transparency as it responds to compromise of Salesforce integration

  • Writer: Joseph K
    Joseph K
  • Nov 26, 2025
  • 1 min read

Gainsight CEO Chuck Ganapathi assured customers in a blog post published Tuesday that it was actively working with Salesforce and third-party forensic experts to respond to a supply chain attack last week that enabled hackers to access customer data. 

Salesforce last week disabled its connection with Gainsight, revoking all active and refresh tokens that were connected to Gainsight-published applications. 






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