Claudeforce: The AI Interface Salesforce Never Built

Salesforce’s Claudeforce announcement ushers in a new era for CRM. This partnership establishes the technical and business connection to embed Sales Cloud data, workflows, and security controls directly into Claude Cowork through Salesforce-hosted MCP servers and plugins (with more Salesforce clouds promised in the future). Sales teams can now work directly within Claude Cowork instead of navigating Salesforce’s traditional seat-based UX.

https://www.forrester.com/blogs/claudeforce-the-ai-interface-salesforce-never-built/