AI-driven shopping experience: Salesforce unveils AI innovations

Salesforce has expanded its AI offerings, unveiling two AI-powered innovations for retailers: Agentforce for Retail and Retail Cloud with Modern POS, which aims to help store associates, customer service representatives and digital merchants drive sales and boost productivity, all while giving a more personalized shopping experience for customers. 

https://erp.today/ai-driven-shopping-experience-salesforce-enhances-retail-with-automation-unified-data-and-convenience/