Agentic AI Accessibility: Salesforce Sets New Support Standard
- Joseph K
- Oct 24, 2025
- 1 min read
The challenge of delivering seamless accessibility support at large-scale events has long been a logistical hurdle. Salesforce recently unveiled a significant leap forward, demonstrating how agentic AI can fundamentally transform this experience. By deploying an Agentforce-powered channel expert at its Dreamforce Disability Help Desk, the company has established a new benchmark for responsive and personalized accessibility services. This initiative not only streamlines operations but also redefines what inclusive event participation can look like for attendees with diverse needs.
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