Agentforce Marks Salesforce’s Critical Pivot To Autonomous AI

The AI market has been primarily led by chips and infrastructure. Software was met with skepticism owing to concerns that AI would lead to a decrease in workforce (and therefore software seats). Salesforce’s latest Q3 earnings report disputes that perspective, providing the initial concrete proof that traditional Software As A Service (SaaS) can effectively monetize AI.

https://www.forbes.com/sites/greatspeculations/2025/12/08/agentforce-marks-salesforces-critical-pivot-to-autonomous-ai/