SEAMLESS LMS INTEGRATION WITH SALESFORCE & AWS
OVERVIEW
A global cloud education provider needed a streamlined way to manage students, course progress, hands-on labs, and digital credentials across multiple platforms. While some systems were already in place, Fiduciary Tech expanded and integrated the learning management system (LMS) by setting up Canvas Live Events, issuing badges through Credly, and automating the creation of Canvas courses and Vocareum labs whenever a Salesforce classroom is created. These enhancements streamlined workflows, automated recognition, and further improved the learner experience worldwide.
THE CHALLENGE
While Salesforce managed student and educator data, all course content and grading occurred in Canvas, and lab exercises required a separate platform. Students had to navigate multiple systems to complete assignments, labs, and receive badges, creating friction and manual overhead. Canvas did not allow custom code, limiting automation, and the client needed a scalable solution to unify these platforms, track progress in real time, and automatically issue recognition for achievements.
OUR SOLUTION
Fiduciary Tech implemented an event-driven integration across Salesforce, Canvas, the lab platform, and the badge system. Using Canvas Live Events, key actions—such as assignment completion and grading—were sent to an Amazon Simple Queue Service (AWS SQS) queue in JSON format. Lambda functions processed these events, applying rules such as issuing badges when passing criteria were met.
Hands-on labs were integrated with the LMS to provide students with direct access to cloud environments for practical exercises. Salesforce acted as the central hub for all student and educator data, while the integration ensured reliable automation and seamless tracking across all systems.
KEY FEATURES
- • Canvas Live Events integration for automated workflow triggers
• Automated digital badging tied to assignment outcomes
• Hands-on lab integration for practical skill development
• Salesforce as the centralized student and educator management system
• Scalable architecture enabling growth across programs
GLOBAL IMPACT/RESULTS
- • Unified multiple platforms into a seamless student experience
• Automated badging and reporting reduced manual work for instructors
• Enabled real-time visibility of student progress across systems
• Scaled to support thousands of students across global programs
• Improved learner engagement with immediate recognition and hands-on labs
TECHNOLOGIES & SERVICES
Salesforce — CRM for student and educator management
Canvas — LMS for coursework and assignments
Event Queue (SQS) — Event-driven workflow management
Serverless Functions (Lambda) — Process events and automate actions
Digital Badge System (Credly) — Issuance and tracking of learner credentials
Lab Platform (Vocareum) — Hands-on learning environments
CONCLUSION
By integrating Salesforce, Canvas, digital badging, and lab environments into a single ecosystem, Fiduciary Tech enabled the client to deliver a seamless, scalable, and engaging learning experience. Automation reduced manual effort, real-time tracking enhanced oversight, and hands-on labs with immediate recognition improved student outcomes—positioning the client to expand globally and deliver consistent, high-quality education.