Salesforce Targets AI-Driven Enterprise Automation With Agentforce

Salesforce unveiled Agentforce, the successor to its Einstein AI platform, at last week’s annual Dreamforce event. For Salesforce, this launch marks a leap forward in its AI capabilities; more broadly, it represents a big step toward a future where AI enables day-to-day business operations. The Agentforce suite of autonomous agents is designed to enhance operations across sales, service, marketing and commerce. This should improve efficiency and customer satisfaction, but more than that it could change the way that corporate employees get their jobs done.

https://www.forbes.com/sites/moorinsights/2024/09/27/salesforce-targets-ai-driven-enterprise-automation-with-agentforce/