Salesforce's Goes All-In on AI Internally
- Joseph K
- Jun 26
- 1 min read
Salesforce (NYSE:CRM) is leaning heavily on AIshifting 3050% of its own workload to intelligent agentseven as its shares slide 20% this year.
CEO Marc Benioff told Bloomberg that Salesforce now uses AI for everything from customer service inquiries to augmenting software engineering, freeing employees to tackle higher-value projects.
Comments