Salesforce Combines Slack Into Most Products for Hybrid Work

Salesforce.com Inc. announced the majority of its products are now integrated with Slack, the corporate chat company it acquired in July, saying the unified software creates an online corporate command center for companies with workers spread across offices and remote locations.

Slack will now be embedded with Salesforce’s Commerce, Experience and Platform products as well as the MuleSoft and Quip products obtained through previous acquisitions. The chat app also will be part of Salesforce cloud products focused on specific industries, including banking, health care and sustainability. For example, customers of retail companies will be able to use Slack to update and resolve issues with orders.

https://www.bloomberg.com/news/articles/2021-09-21/salesforce-announces-slack-integration-into-most-products-for-hybrid-work