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Salesforce CEO explains how customers use new platform ‘Agentforce’

Joseph K

In a Wednesday interview with CNBC’s Jim Cramer, Salesforce CEO Marc Benioff discussed the enterprise software company’s new platform, “Agentforce,” and described how companies use the technology to automate certain functions.

“We have deployed Agentforce now to so many of our customers, and we’re so excited because what we’re helping them to do is to deliver a level of automation with their customer service or with their sales that they’re never seen before,” Benioff said. “We’re able to take the ebb and flow of customer demand, and we’re able to kind of meet that as, as the customer needs it.”






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