Salesforce Breaks Workflow Silos by Fully Integrating Slack for Smarter Teamwork

From the moment Salesforce acquired Slack, the company has been on a mission to profoundly reimagine how teams work together. First, Slack integrations rolled out across the Salesforce applications. Then Sales teams’ data was brought into Slack. Last year, Salesforce records joined agents and AI in Slack. Now, the next major step in the journey: embedding Slack’s powerful collaborative capabilities into the #1 AI CRM. 

https://digitalterminal.in/enterprise/salesforce-breaks-workflow-silos-by-fully-integrating-slack-for-smarter-teamwork