Salesforce Blazes A Path To AI ROI With Agentforce

Agentforce is Salesforce’s new application platform that leverages AI to improve worker productivity and unlock new business opportunities. And at its recent Dreamforce event, Salesforce did what I thought was a great job grabbing first-mover status in the emerging AI agent space. It is indeed early times, and agents represent a new class of composite applications. So, although they have a great deal of potential, success with agents will also hinge on good governance and IT practices.

https://www.forbes.com/sites/moorinsights/2024/10/04/salesforce-blazes-a-path-to-ai-roi-with-agentforce/