Salesforce Agentforce 2.0 Will Tackle Workforce Automation

The rise of AI in the workplace has prompted technology companies to develop solutions that automate routine tasks. This shift towards automation has created demand for platforms that can integrate with existing business software and perform tasks without constant human oversight. 

Now, Salesforce has unveiled Agentforce 2.0: an enhancement to its AI platform that enables companies to deploy automated digital workers across their organisations. The platform introduces features that allow businesses to integrate AI agents – software programs that can perform tasks independently – into existing workplace communication tools such as Slack: the messaging platform owned by Salesforce.

https://technologymagazine.com/articles/salesforce-agentforce-2-0-will-tackle-workforce-automation