Joseph K
Jul 21, 2024
Salesforce unveils AI-powered customer service revolution
Salesforce has launched a groundbreaking AI-powered customer service solution, Einstein Service Agent, aiming to redefine automated...
Joseph K
Jul 21, 2024
Salesforce Pushes Forward with Gen AI: Introducing Einstein Service Agent
Salesforce recently unveiled the Einstein Service Agent, a new fully autonomous AI agent that represents an important step in the...
Joseph K
Jul 21, 2024
Salesforce Reportedly Institutes ‘4 to 5 Days A Week’ RTO Mandate
Salesforce has reportedly instituted a “four-to-five days a week” Return To Office (RTO) mandate for some employees. In an update of its...
Joseph K
Jul 20, 2024
Salesforce intros Einstein Service Agent: revolutionizing customer service
Salesforce has unveiled Einstein Service Agent, its first fully autonomous AI service agent, designed to make traditional chatbots...
Joseph K
Jul 20, 2024
Salesforce reportedly orders staff to return to office ‘four to five days a week’
The thronged Bryant Park area will soon be even more thronged. Salesforce, the powerhouse software company that’s the largest tenant at...
Joseph K
Jul 19, 2024
SALESFORCE CEO MARC BENIOFF CLASHES WITH SF POLICY, CALLS TO 'REFUND THE POLICE'
Amid the ongoing debate over policing in San Francisco, Salesforce CEO Marc Benioff has made his stance clear. In a recent post, he...
Joseph K
Jul 18, 2024
MLOps: The Key to Optimizing Salesforce Machine Learning Solutions
As machine learning (ML) technology advances at lightning speed, machine learning operations (MLOps) have become more important than...
Joseph K
Jul 18, 2024
Salesforce CEO demands San Francisco 'refund' police after restricting pretext stops
Salesforce CEO Marc Benioff on Thursday demanded San Francisco increase funding for police. His comments came after a new local policy...
Joseph K
Jul 18, 2024
Say goodbye to tedious tasks: Salesforce joins the AI chatbot arms race
It’s been a little over a year now since the GenAI chatbot boom around the world, namely due to the excitement caused by ChatGPT. Since...
Joseph K
Jul 17, 2024
Salesforce Launches Einstein Service Agent to Enhance Customer Service Interaction
Salesforce has announced Einstein Service Agent, Salesforce’s first fully autonomous AI agent. Einstein Service Agent makes conventional...